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Field Service Engineer – Enfield, Enfield

Job Title: Field Service Engineer (electro-mechanical)

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If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.

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If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email when it is available.



Click here to Apply for any job you like





If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.


Click here to Apply for any job you like

Area: Enfield

Package: £28,000 – £32,000 per annum + company van (business use only), 25 days holiday + bank holidays, bonus, scheme, overtime, private medical, life assurance and company pension with employer contributions starting at 7%

Company

Established for over 40 years this company have been dedicated to creating fitness solutions that benefit both facilities and exercisers. They offer the widest range of cardio, strength and group training products in the fitness industry.

Job Summary

Working as part of the field service team to provide after sales technical service to agreed standards to customers. Support territory by working closely with contracts sales team, sales team and the office through promotion of service products and offering.

Responsibilities

* Manage all service requests efficiently and effectively as scheduled by head office to ensure that customers receive a prompt and professional service and equipment downtime is minimised.

* Ensure that all equipment is maintained and repaired to the highest standards in accordance with company guidelines, so that the quality of service received by customers is second to none.

* Liaise with gym staff at the beginning and end of each visit to ensure that their expectations are fully met and a problem has been resolved to the customers satisfaction.

* Use provided technology to process and fully complete service orders, ensuring customer satisfaction signatures are obtained for all work undertaken.

* Develop excellent customer relationships with managers and gym staff to ensure the highest standards of customer care.

* Manage van stock to ensure that the recommended stock levels are maintained, handled and stored responsibly. Any excess or faulty spare parts are to be returned regularly together with relevant paperwork.

* Promptly highlight and escalate all quality issues to assist the engineering and quality teams.

* Liaise regularly with regionally based customer Support technicians and with operational and sales staff, ensuring open communication and a positive and supportive atmosphere.

* Take responsibility for all health and safety issues in accordance with company policy so that any problems highlighted can be dealt with promptly.

* Maximize sales opportunities and provide excellent customer service, through promotion of service products and contracts.

Requirements

The successful candidate must have:

* Previous experience of repair or servicing electro-mechanical equipment (e.g. vehicle maintenance, domestic appliances, coffee machines, vending machines etc).

* Experience reading diagrams and schematics.

* Good standard of PC literacy (repairs will include software updates although training will be provided.)

* Well-presented and professional.

* Full UK driving licence.

* Electrical/Mechanical qualifications would act as an advantage to your application but are not essential.

* Solution focused attitude.

Application

To apply for this position please submit your CV via this advert. Alternately if you would like more information please contact Lucy Davies on (phone number removed) or email



If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email when it is available.



Click here to Apply for any job you like





If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.


Click here to Apply for any job you like



Click here to Apply Now

If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email when it is available.

Click here to Apply for any job you like

If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.

Click here to Apply for any job you like