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Customer Service Advisor, King’s Cross

Salary/Rate

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If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.

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If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email when it is available.



Click here to Apply for any job you like





If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.


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£10105/annum 22 days annual leave

Location

King’s Cross, Greater London

Posted

30/10/2018 (15:36) Just Added

Company

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Description

National express are looking for an enthusiastic Customer Service advisor to join our Kings Cross team! It’s the perfect environment for someone who is enthusiastic, friendly and driven to persistently go the extra mile to provide exceptional service to our customers. The role will require you to work varied shifts patterns out and about outside of the station, the ideal candidate will be an upbeat and active individual, and motivated to give all customers they come into contact with, the best possible service.

National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made more than 882 million journeys on our services in 2017. 

Key responsibilities:

  • providing help and information to our passengers
  • assisting drivers with boarding and helping with luggage
  • selling tickets and add-on products to customers
  • maintaining excellent level of service to all customers
  • operating internal tracking systems to manage coach services
  • managing coach movement within the station and exceeding the Health and Safety standards
  • using pro-active approach to make travel arrangements for our customers in the event of delays or service disruptions

Skills and attributes:

  • exceptional customer service skills
  • ability to stay calm under the pressure
  • pro-active approach to operational needs
  • great communication and interpersonal skills
  • professional self – conduct
  • excellent problem solving skills

Benefits:

  • 22 days annual leave
  • Free Coach travel
  • Company pension
  • Access to NX Health Bus
  • Employee Assistance programme
  • Variety of deals and discounts available through NX online portal
  • Endless opportunities for progression within the business!

You may have experience in the following: Customer Service, Call Centre, Customer Care, Retail, Hospitality, Security and/or Sales.

If this sounds like the next step in your professional career, follow the link below to complete the application on our careers website.

Type

Temporary

Start Date

20/11/18  

Contract Length

N/A  

Contact Name

Job Reference

1383

Job ID

208915673



If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email when it is available.



Click here to Apply for any job you like





If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.


Click here to Apply for any job you like



Click here to Apply Now

If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email when it is available.

Click here to Apply for any job you like

If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.

Click here to Apply for any job you like